Terms of service
Last Updated: August 7, 2026
Welcome to NovaCraft. These Terms of Service ("Terms") govern your access to and use of our website, novacraft-home.com, and any purchases made through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
By using this website, you represent that you are at least 18 years of age or have the permission of a parent or legal guardian to use this website.
You agree to use this website only for lawful purposes and in accordance with these Terms.
2. Products and Availability
NovaCraft offers home organization and storage products for sale within the United States.
We make every effort to display product descriptions, images, specifications, and pricing accurately. However, we do not guarantee that all information is free from errors, omissions, or inaccuracies.
Product availability is subject to change without notice.
We reserve the right to discontinue or modify any product at any time.
3. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD).
Prices are subject to change without prior notice.
Applicable shipping charges will be displayed during checkout before your order is completed.
4. Orders
After placing an order, you will receive an order confirmation email.
Receiving an order confirmation does not guarantee acceptance of your order.
NovaCraft reserves the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product unavailability
- Pricing or typographical errors
- Suspected fraud
- Payment verification issues
- Violation of these Terms
If your order is canceled after payment has been received, a full refund will be issued.
5. Payment
We accept the payment methods displayed during checkout, including PayPal and other available payment options supported by our checkout system.
All payments must be successfully authorized before an order is processed.
6. Shipping
Shipping information is provided in our Shipping Policy, which forms part of these Terms.
Processing times, delivery estimates, shipping charges, and shipping restrictions may change without prior notice.
7. Returns and Refunds
Our Return & Refund Policy explains your rights regarding returns, refunds, and eligible products.
By placing an order, you acknowledge that you have read and understood our Return & Refund Policy.
8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Product descriptions
- Graphics
- Icons
- Text
- Website design
is the property of NovaCraft or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
9. Acceptable Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with the operation or security of the website.
- Use automated tools to scrape or collect website content without permission.
Violation of these Terms may result in termination of access to our website.
10. Disclaimer
The information provided on this website is for general informational and shopping purposes only.
While we strive to ensure the accuracy of all information, NovaCraft makes no warranties or representations regarding the completeness, reliability, or accuracy of any content.
Products should be used according to their intended purpose and any provided instructions.
11. Limitation of Liability
To the fullest extent permitted by applicable law, NovaCraft shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Inability to use the website
- Product delays
- Loss of data
- Loss of profits
- Third-party services
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.
12. Third-Party Services
Our website may include links to third-party websites or services.
NovaCraft is not responsible for the content, privacy practices, or policies of third-party websites.
Accessing third-party websites is at your own risk.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to These Terms
NovaCraft reserves the right to modify these Terms at any time.
Any changes will become effective immediately upon posting on this page.
Your continued use of the website after any updates constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law principles.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
NovaCraft
Email: support@novacraft-home.com
Phone: +1 (315) 526-5185
Business Name:
CLARK NOVACRAFT LABS LLC
Business Address:
101 W 2nd St
Owensboro, KY 42301
United States